FAQ
How should I prepare for a massage?
No special preparation is needed. We recommend having a light meal before your appointment and wearing comfortable clothing. On site, we provide everything needed for a comfortable massage, including massage attire if required for your selected treatment.
Can I use the restroom before my appointment?
Yes, of course. You are welcome to use the restroom before your massage so you can prepare for your visit in full comfort.
Do I need to fill out a form before the massage?
Yes. Before each massage, we ask every client to complete a short form. In it, you can indicate which areas should be massaged and which should be avoided, choose your preferred massage pressure, and confirm that there are no contraindications to the treatment.
Can I give feedback during the massage?
Of course. Although we ask about your preferences in the form before the massage, you are also welcome to share any feedback during the treatment, for example regarding pressure or overall comfort.
Is Thai massage painful?
Traditional Thai massage can be more intense than classic relaxation massages because it involves pressure and stretching. However, the pressure is always adjusted to your comfort level. At any time, you can let your therapist know if you prefer a gentler or stronger massage.
What is the difference between classic Thai massage and Thai oil massage?
Classic Thai massage is more dynamic and focuses on pressure, bodywork, and stretching. It is performed without oil. Thai oil massage is gentler, smoother, and more relaxing, while also providing a pleasant feeling of relief and comfort.
How long does a massage last?
Depending on the selected treatment, massages usually last 45, 60, 90, or 120 minutes. If you are not sure which option will be best for you, we will be happy to help you choose.
What is a herbal stamp massage?
This is a unique ritual performed with heated herbal compresses filled with aromatic herbs. The warmth helps relax the body, while the massage itself provides deep relaxation and a soothing sense of comfort. At Katathani, we use herbal compresses specially imported from Thailand, which highlights the authentic character of this treatment.
Which massage should I choose for my first visit?
If this is your first visit, we usually recommend a Thai hot oil massage or a Balinese massage. These are excellent options for anyone who wants to begin their massage experience in a comfortable and relaxing way.
Can I have a massage during pregnancy?
For safety reasons, as a general rule we only recommend a head massage during pregnancy. If you have any questions about booking, please contact us before your appointment.
Do I need to remove my makeup before a Kobido massage?
It is best to arrive without makeup. However, if the client has not removed it earlier, we remove the makeup on site before the Kobido massage.
Can I buy a gift voucher?
Yes. Katathani gift vouchers can be purchased online through our website or in person at any of our salons. For online purchases, the voucher is sent automatically by email or via InPost within 2 business days, depending on the selected delivery method. If you would like to buy a physical voucher in a salon, we kindly ask you to contact us by phone around 30 minutes before arrival so we can prepare it for you.
Can an online voucher be collected or paid for in the salon?
No. A voucher purchased online cannot be collected or paid for in the salon. It is sent automatically by email or via InPost, according to the selected delivery method.
How long is a voucher valid?
A voucher is valid for 6 months from the date of purchase.
How do I book an appointment using a voucher?
When booking through Booksy, please write in the note for the business that you have a voucher and include the order number assigned to it. Appointments can also be booked by phone.