Voucher regulations
Terms and Conditions for Purchasing and Using Gift Vouchers at Katathani Spa
§ 1 – General Information and Company Details
KATATHANI THAI MASSAGE & SPA DAWID SIEMIEŃ
NIP (Tax ID): 9671456453
REGON (Business ID): 522247200
Address: ul. Pod Blankami 25, 85-105 Bydgoszcz, Poland
Mailing address: ul. Garbary 12/6, 85-229 Bydgoszcz, Poland
E-mail: kontakt@katathanispa.pl
Website: www.katathanispa.pl
§ 2 – Definitions and Types of Vouchers
A Gift Voucher is a document (in paper or electronic form) that entitles the holder to use services provided by Katathani Spa.
Available types:
- A voucher for a specific treatment or treatment package,
- A voucher of a specified monetary value (gross).
§ 3 – Purchase Rules
Vouchers can only be purchased online through the website. Payment methods available:
- Przelewy24,
- Visa, Mastercard,
- Klarna, PayPo.
In-salon payments are not available.
§ 4 – Shipping and Delivery
Vouchers are delivered via:
- E-mail,
- Courier or InPost parcel locker (with additional shipping cost).
§ 5 – Terms of Use
- Voucher validity: 6 months,
- Single-use only,
- Non-refundable and not exchangeable for cash,
- Cannot be combined with other promotions,
- Advance booking is required,
- Rescheduling must be done at least 24 hours in advance,
- If there is a price difference, the customer must pay the difference or forfeit the remainder.
§ 6 – Contract Conclusion
The purchase agreement is concluded once the confirmation email is sent to the customer.
§ 7 – Right of Withdrawal
The consumer has the right to withdraw from the contract within 14 days of receiving the voucher (provided it has not been used).
A withdrawal request must be sent via e-mail: kontakt@katathanispa.pl
§ 8 – Complaints
Complaints should be submitted via e-mail. A response will be provided within 14 business days.
§ 9 – Personal Data Protection
The data controller is KATATHANI THAI MASSAGE & SPA DAWID SIEMIEŃ.
Details available at: Privacy Policy.
§ 10 – Final Provisions
The Terms and Conditions are available on the website and will be sent by e-mail.
Any changes to the Terms and Conditions do not affect contracts concluded prior to the changes.